Safety Notice to Consumers – April 2008

Umarex USA, Inc. has recently discovered a potential safety problem with the RWS – 5G Magnum Air Pistol sold between July 11, 2006, and February 22, 2008, with serial numbers 03316939 through 03344312.  We believe some of these pistols may accidentally discharge without a pull of the trigger or not be able to be cocked or fired.  You should stop using these air pistols immediately.

Therefore, if your RWS – 5G Magnum Air Pistol has a serial number from 03316939 through 03344312, please stop using it.  Please return the air pistol for repair to:

Umarex USA, Inc.
Attention – Service Department
7700 Chad Colley Blvd.
Fort Smith, AR 72916

Of course, the repair will be done at no charge to you.  If you use UPS Ground Collect*, account #2R44F7, there will be no charge to you. (*If you choose to ship by Next Day, 2nd Day or any other service other than Ground, you will be responsible for the difference in cost between Ground and Expedited services.) This account may be used only for this model. Any other products returned to us on this account will be returned at your expense.  Please complete the attached form and enclose it with your return.  Please use care in packaging for shipment to ensure that your air pistol will not be damaged. (If you can not print the form, you may print this page, fill out the information at the bottom, and send it in with your return.)

Please note:  The serial number is located on the left side of the barrel of the air pistol.  If there is a “P” inscribed next to the stamped date of manufacture (e.g., 02 07P) under the rear cap cover on the left side of the receiver, the air pistol has already been inspected and repaired.

Please check this website and all safety notices on a regular basis for current information about your guns.  You may also contact us by phone at 1-866-633-2910 begin_of_the_skype_highlighting            1-866-633-2910      end_of_the_skype_highlighting, by email at service@umarexusa.com, or by mail at Umarex USA, Inc., 7700 Chad Colley Blvd., Fort Smith, AR 72916.

We appreciate your assistance and apologize for any inconvenience this may cause you.  Thank you for your patience and cooperation.

RETURN FORM:

Dear Umarex USA:

Enclosed please find my RWS 5G Magnum Air Pistol
The serial number is:

(which falls within range of 03316939 to 03344312)

The manufactured date is:

(which falls between 6-21-06 and 11-27-07)

Is there a "P" stamped after the manufactured date indicating that the piston in this pistol has already been replaced?
No_________ Yes_________ (If YES, you do not need to return this pistol.)

Please repair at no charge and return to me at:
Name:

Address:

City/State/Zip:

Phone: