Great Customer Service!
I sent my defective clip back to your facility and they sent me a new one. I’m very appreciative of the customer service at Umarex USA. It’s nice to see some companies actually stand behind their products. Thank you and please pass this on to the corporate folks. I will be a return customer.
- Carl, Alaska
I want to thank Umarex for sending me a replacement grip for my Colt Defender CO2 BB pistol. The notch on the original grip was worn and would not stay on the gun, it kept popping off, but now it works perfectly thanks to the new grip you sent. So thank you again. Good service is what keeps me coming back to Umarex products. Keep up the good work.
- Robert, Texas